Support

We're here when you need us.

Live chat, email and support tickets — currently in English, with more languages to follow.

Live chat

Inside your account, for account, payment and platform questions.

Email

support@driftsetfx.com — replies within one business day.

Tickets

Open a ticket for anything needing investigation and track its progress.

Verifying your account

Step 1

Register

Give your name, email, phone number, country and a password.

Step 2

Upload ID

A valid national ID or passport, clearly photographed.

Step 3

Selfie check

A live selfie confirms the document belongs to you.

Verification is required before real-money trading and before any withdrawal is released.

Common questions

How much do I start with?

Every new account receives $10,000 in virtual funds for demo trading.

Can I trade real money now?

Not yet. Real-money trading opens once the required CMA licence is granted.

How do I deposit?

M-Pesa, bank transfer or Visa/Mastercard, in USD, KES, NGN or GBP.

How do I withdraw?

M-Pesa or bank transfer to an account in your own verified name.

Is my account secure?

Two-factor authentication, encryption, login protection and audit logs are standard.

Does it work on my phone?

Yes — fully responsive on Android, iPhone, tablet and computer.

Contact us

ABC Financial Technologies Ltd · Nairobi, Kenya
Email: support@driftsetfx.com · Web: www.driftsetfx.com